Why referrals disappear before an appointment is scheduled
A referral investigation that separates intake gaps, clinical review, scheduling readiness, and patient choice, with measures that follow the referral to its outcome.
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Scheduling and Referrals
Referral completion, visit types, scheduling accuracy, and handoffs to the next team.
2 articles by AustinHow visit type errors create downstream rework
How I would trace recurring visit type errors through request intake, Cadence scheduling choices, department configuration, and downstream billing consequences.
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